Technical Support Manager at Vimeo
Internet | Greater New York City Area, US
I'm a technical support manager specializing in Vimeo's mobile website and TV/mobile native apps, functional QA specialist and tester for Vimeo's native app teams, and front line API support for Vimeo. I wear many hats.
I have a talent for translating technical, developer heavy information into something readable and understandable by humans. Conversely, I can read user reports, troubleshoot, replicate issues, and deliver accurate and relevant information back to developers in support of problem solving.
In short, I support the developers and the community of the Internet's best video platform.